Privacy Policy
This privacy notice explains how Raptotype Ltd ("Raptotype", "we", "us") collects and uses personal data submitted through raptotype.co.uk. We are committed to handling your data lawfully, transparently, and only for the purposes set out below.
1. Who we are
Raptotype Ltd is the data controller for personal data collected through this website.
- Company: Raptotype Ltd, registered in England and Wales, company number 10195443
- Registered office: Briahill, The Avenue, Burnhope, DH7 0DB, United Kingdom
- Contact for data matters: info@raptotype.co.uk
2. What data we collect
We collect personal data that you actively provide via the contact form:
- Your name
- Your email address
- The project details you choose to share in your message
We also use Cloudflare Web Analytics to count page views and measure how quickly pages load. When a page loads, a small script sends Cloudflare the page address, the referring page, your browser type and page-speed timings. Cloudflare uses your IP address only to work out your country and does not store it. It does not set cookies, use local storage, fingerprint your device or track you across visits or other websites. We only see combined totals (for example, page views per day by country), never individual visitors.
We do not use advertising trackers, social-media pixels or any other tracking technology.
3. Why we use it and our lawful basis
| Purpose | Lawful basis (UK GDPR) |
|---|---|
| Replying to your enquiry and discussing a possible project | Article 6(1)(b) — steps taken at your request prior to entering a contract |
| Keeping a record of correspondence in case of follow-up | Article 6(1)(f) — our legitimate interest in managing client relationships |
| Anonymous website usage and performance statistics | Article 6(1)(f) — our legitimate interest in understanding how the site is used and improving it |
4. Who processes the data
We use the following service providers, acting as our processors:
- Web3Forms (operated by ICEWP UG, Germany) receives the form submission and forwards it to our inbox. See Web3Forms' privacy policy.
- GoDaddy / Microsoft 365 hosts our email mailbox where enquiries arrive.
- Cloudflare, Inc. (USA) provides the website usage statistics described in section 2. See Cloudflare's privacy policy.
The website itself is hosted on GitHub Pages (GitHub, Inc., USA), which may log standard request metadata such as IP address and user-agent for security and abuse prevention. See the GitHub privacy statement.
We do not sell or share your personal data with any other third party for marketing or any other purpose.
5. International transfers
Some of the processors above are based outside the UK. Where data is transferred internationally, we rely on safeguards such as the UK International Data Transfer Addendum and Standard Contractual Clauses provided by the processor.
6. How long we keep it
Enquiry correspondence is retained for 24 months from the date of last contact, after which it is deleted, unless we have entered into a contract with you (in which case statutory retention periods for tax and contractual records apply, typically 6 years).
7. How we protect it
All form submissions are sent over HTTPS. Email and document storage are protected by access controls and multi-factor authentication. Only directors and authorised personnel of Raptotype Ltd access enquiry data.
8. Your rights
Under UK GDPR you have the right to:
- Request access to a copy of the personal data we hold about you
- Request that we correct inaccurate or incomplete data
- Request deletion of your data ("right to be forgotten")
- Restrict or object to certain processing
- Request data portability
- Withdraw consent at any time, where processing is based on consent
To exercise any of these rights, email info@raptotype.co.uk. We aim to respond within one calendar month.
If you believe we have not handled your data properly, you can complain to the UK Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
9. Cookies
This website does not set any cookies and does not store anything on your device. The Cloudflare Web Analytics script described in section 2 is used only to produce anonymous, combined statistics that help us improve the site.
If you would rather not be counted, you can block
static.cloudflareinsights.com with any browser privacy or content-blocking
extension. The site works normally without it. If we add third-party embeds or other
tracking in future, we will update this notice and ask for consent where the law requires it.
10. Changes to this notice
We may update this notice from time to time. The "Last updated" date at the top of this page will reflect the most recent revision.